Privacy Policy

Last updated: [10th December 2025]

Essence of Scents (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, download digital content, join our mailing list, or book a candle-making workshop.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

1.1 Information you provide directly

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by third-party providers; we do NOT store card details)
• Workshop booking details
• Allergy or accessibility information you voluntarily provide for workshop safety
• Messages and enquiries sent via our website, email, or social media

1.2 Information collected automatically

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on the website
• Referral information

This data helps us improve website performance and user experience.

1.3 Information from third-party platforms

If you make a purchase or join our mailing list through Payhip, Etsy, Gumroad, GoDaddy, Instagram or Facebook, we may receive information such as:

• Your name
• Email address
• Purchase history
• Contact preferences

These platforms have their own privacy policies.

2. How We Use Your Information

We use your personal data to:

• Process orders, payments, and digital downloads
• Send workshop confirmations and updates
• Provide customer service and respond to enquiries
• Deliver newsletters or marketing emails (only if you’ve opted in)
• Improve our website performance and user experience
• Keep workshop attendees safe by reviewing allergy/health notes
• Meet legal, tax, or regulatory obligations

We do not sell your information to third parties.

3. How We Store & Protect Your Data

We store personal information securely using reputable platforms such as:

• GoDaddy
• Payhip
• Etsy
• Email marketing providers (e.g., Mailchimp)
• Encrypted payment processors

We take appropriate technical measures to protect your information, including:

• SSL encryption
• Password-protected systems
• Secure storage
• Limited access to authorised personnel only

4. Sharing Your Information

We may share your data only when necessary:

4.1 Payment processors

(Such as PayPal, Stripe, GoDaddy Payments)

They process your payment securely.

4.2 Event or workshop venues

Only if required for safety or booking arrangements.

4.3 Legal obligations

If required by law, tax authorities, or dispute resolution.

We never sell or trade your data for marketing purposes.

5. Marketing Communications

You will only receive marketing emails if you have:

• Opted in
• Signed up for the newsletter
• Purchased a digital product and agreed to receive updates

You can unsubscribe at any time by:

• Clicking “Unsubscribe” in any email
• Contacting us at: essenceofscents25@gmail.com

6. Cookies

Our website may use cookies to:

• Improve browsing experience
• Track website performance
• Provide personalised content

You can disable cookies through your browser settings at any time.

7. Your Rights (UK GDPR & Data Protection Act 2018)

You have the right to:

• Request access to your personal data
• Correct inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Restrict processing of your data
• Object to marketing communications
• Request data portability

To exercise any of these rights, contact us at: essenceofscents25@gmail.com

8. Workshop & Safety Information

If you provide allergy, medical or accessibility information for workshop safety, we will:

• Only use it to ensure your safety
• Never share it externally except where essential (e.g., for venue accessibility arrangements)
• Delete it once no longer needed

9. Digital Products (PDF Downloads)

When you purchase a digital guide, we collect necessary information to:

• Deliver your download
• Protect against fraud
• Track purchase history
• Provide customer support

Your downloads remain accessible only to you.

10. Children’s Privacy

Our workshops and products are intended for adults (18+).

We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Policy occasionally. Any changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us at: essenceofscents25@gmail.com